09.08.2019
 Essay about ISO 9000

ISO 9000

ISO 9000 and Total Quality: The Relationship

ISO 9000: What it is

• INTERNATIONALE ORGANISATION FUR STANDARDISIERUNG (International Corporation for Standardization)

• INTERNATIONALE ORGANISATION FUR STANDARDISIERUNG 9000 is an international top quality standard intended for

goods and services

• Does not set any specs for quality.

• Sets broad requirements for the assurance of

quality and then for management's engagement

• May be applied to any company

• Entirely compatible with TQM

ISO 9000 is based on almost 8 principles:

1 ) Customer Focus: Understand consumer needs, meet up with customer

requirements, and strive to go over customer expectations.

2 . Leadership: Establish unanimity of goal and organizational direction. several. Involvement of people: Use talents of personnel for the main advantage of the organization.

4. Process way: Things accomplished are the benefits of processes and operations and solutions must be handled.

5. System approach to administration: Multiple processes bring about system and really should be maintained as a program.

6. Regular improvement: Of folks, processes, devices and

items.

7. Truthful approach to making decisions: Decisions should be based on the analysis of accurate, relevant, and reliable data and information. almost 8. Mutually effective supplier human relationships: Both the firm and the supplier benefiting from every other's methods and know-how results in benefit for all.

INTERNATIONALE ORGANISATION FUR STANDARDISIERUNG 9000 and TQM aren't

Interchangeable

• Although ISO 9000 built a great step towards TQM

with its 2k release, they may be not yet a similar.

• TQM is defined as a technique for doing business

that attempts to optimize the competitiveness of

a company through the constant

improvement with the quality of its procedures,

products, solutions, people, and environments.

ISO 9000 Standards

• INTERNATIONALE ORGANISATION FUR STANDARDISIERUNG 9000: 2005 – Quality Management Systems –

Fundamentals and Terminology

• ISO 9001: 08 – Quality Management Systems –

Requirements

• INTERNATIONALE ORGANISATION FUR STANDARDISIERUNG 9004: 2009 – Quality Management Devices –

Rules for Efficiency Improvements

Consequences of INTERNATIONALE ORGANISATION FUR STANDARDISIERUNG 9000

registered organizations

• Wider consumer acceptance of goods and providers

• Improved effectiveness and reliability of its operations

• Increased quality of goods and solutions

• Superior organizational efficiency and

competition

Who came up with the standards?

• International Firm for Standardization Geneva

• ISO tech committee - TC 176 started in 1979

• Criteria created in 1987

• To eliminate region to country differences

• To eliminate terms confusion

• To increase quality awareness

How did ISO get started?

• 1906 -- International Electro-technical Commission

• 1926 - International Federation of the Nationwide

Standardizing Groups (ISA)

• 1946 London - delegates from 25 countries chosen to

create a fresh international organization " the thing of

which would be to assist in the foreign

coordination and unification of industrial standards

• 1947 -- ISO began to officially function

• 51 - The first ISO standard was published

Variations of INTERNATIONALE ORGANISATION FUR STANDARDISIERUNG 9000

• 1987 – First version of INTERNATIONALE ORGANISATION FUR STANDARDISIERUNG 9000

• 1994 – emphasized the good quality assurance via

precautionary actions

• 2000 – wider applicability for companies that may

certainly not engage in creation of new items

• 2008 – brings clarification and improves consistency

with ISO 14001: 2004

• 2015 – Following version released in the next yr

What provides ISO Completed?

• Common format intended for telephone and banking greeting cards

• INTERNATIONALE ORGANISATION FUR STANDARDISIERUNG 9000 which supplies a platform for top quality

management and quality assurance

• ISO 14000 series supplies a similar construction for

environmental management

• Internationally standard freight pots

• Standardised paper sizes.

• Auto control symbols

• INTERNATIONALE ORGANISATION FUR STANDARDISIERUNG international codes for region names, currencies

and 'languages'

What are the elements of the

standards?

Management responsibility

Resource management

Quality Program

Contract Assessment

Design Control

Document Control

Purchasing...